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Information
Delivery
Shipping at Bijouxmode
Free local pickup: 10 les Sèves 89500 Bussy le repos. We will call you as soon as your order is ready.
Shipping: Your order is shipped within 24 hours of receipt of your payment via tracked .
Free delivery from 60€ with Mondial Relay: for all deliveries in mainland France, Belgium, Luxembourg.
Shipping rates:
| France | Tracked letter >12€ | 3.90€ |
| Relay point 3/4 days (Mondial Relay) | 3.99€ | |
| Home delivery without signature 3/4 days (Mondial Relay) | 5.50€ | |
| Home delivery without signature 2 days (Colissimo) | 6.90€ | |
| Home delivery with signature 2 days (Colissimo) | 7.90€ | |
| Relay point 1 day (Chronopost) | 8.50€ | |
| Overseas Departments | Colissimo | 14.90€ |
| Overseas Territories | Colissimo | 18.00€ |
| Europe | Colissimo | 8.90€ |
| Mondial Relay | 4.90€ |
Your delivery costs are calculated based on the choice of carrier and your delivery address.
For certain international and overseas destinations, as the rate is based on volumetric weight, a rate adjustment may be requested.
The delivery times indicated on our site are provided for information only and come from information transmitted by the carriers. These delays may vary depending on various factors (high activity, weather conditions, strikes, etc.). We make every effort to ship orders as quickly as possible, but cannot be held responsible for delays related to transport.
Upon shipment of the order, the tracking number will be sent to you by email to allow you to track your parcel on the websites of the relevant transport providers.
Delivery:
We ship on the day your payment is received (excluding weekends and public holidays), until 1 p.m.
A shipping confirmation email will be automatically sent to you with a tracking number for your parcel.
Returns:
Satisfied or refunded
You can change your mind up to 14 days after receiving your order. The item must be new, complete, and in its original packaging.
Returns must be made via tracked letter or Colissimo after agreement from customer service.
Customer service:
Tel: 06 07 30 30 75
Returns and Refunds
Back:
Satisfied or your money back
You can change your mind up to 14 days after receiving your order. The item must be new, complete, and in its original packaging.
The return must be made by Tracked letter or Colissimo after agreement from customer service.
Customer Service:
Tel.: 06 07 30 30 75
After-sales service
- Did you make a mistake in your package?
- The item does not meet your expectations?
- Did the item arrive damaged?
You have 14 days to make your claim.
The item must be new, complete, in its original packaging.
The return must be made in TRACKED MODE only after agreement from customer service.
After-sales service only by email (below).
Please provide your contact details and comments, we will respond within 24 hours maximum.