frequently asked Questions

Shipping

• Your order is shipped the day your payment is received.
• France : allow 24 to 48 hours for reception
• Stranger : allow 4 to 10 days for receipt

To track your order, click on the chat with us tab ( bottom right of our site ) and follow the instructions.

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After-sales service

• Was there an error in your package?
• The article does not meet your expectations?

You have 14 days to make your claim. The item must be new, complete, in its original packaging.

The return must be made in TRACKED MODE only after approval from customer service.

After-sales service only by email (below).

Please provide your contact details and comment, we will respond to you within 24 hours maximum.