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Information
Delivery
Delivery at Bijouxmode
Free local pickup: 10 Les Sèves, 89500 Bussy-le-Repos. We'll call you as soon as your order is ready.
Shipping: Your order is shipped within 24 hours of receiving your payment via tracked shipping .
Free delivery on orders over €60 with Mondial Relay: for all deliveries in mainland France, Belgium, Luxembourg.
Shipping rates:
| France | Tracked letter >€10 | €2.90 |
| Collection point 3/4 days (Mondial Relay) | €3.99 | |
| Home delivery without signature, 2 days (Colissimo) | €5.90 | |
| Home delivery with signature required, 2 days (Colissimo). | €7.90 | |
| 1-day collection point (Chronopost) | €8.50 | |
| Dom | Colissimo | €14.90 |
| Tom | Colissimo | €18.00 |
| Europe | Colissimo | €8.90 |
| Mondial Relay | €4.90 |
Your delivery costs are calculated based on the choice of carrier and your delivery address.
For certain international and overseas destinations, the price is based on volumetric weight, so a price adjustment may be requested.
The delivery times displayed on the delivery page are provided to us by the carriers.
Upon dispatch of the order, the tracking number is sent to you by email to allow you to send your package on the websites of the relevant transport providers.
Delivery:
We ship the day we receive your payment (excluding weekends and public holidays). Orders placed before 1 PM
A shipping confirmation email will be automatically sent to you with a tracking number to follow the delivery of your package.
Back:
Satisfaction guaranteed or your money back.
You can change your mind up to 14 days after receiving your order. The item must be new, complete, and in its original packaging.
The return must be made via tracked letter or Colissimo after agreement from customer service.
Customer service:
Tel.: 06 07 30 30 75
Returns and Refunds
Back:
Satisfied or your money back
You can change your mind up to 14 days after receiving your order. The item must be new, complete, and in its original packaging.
The return must be made by Tracked letter or Colissimo after agreement from customer service.
Customer Service:
Tel.: 06 07 30 30 75
After-sales service
- Did you make a mistake in your package?
- The item does not meet your expectations?
- Did the item arrive damaged?
You have 14 days to make your claim.
The item must be new, complete, in its original packaging.
The return must be made in TRACKED MODE only after agreement from customer service.
After-sales service only by email (below).
Please provide your contact details and comments, we will respond within 24 hours maximum.