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Delivery
🚚 Delivery & Shipping — Bijouxmode
We do our utmost to ensure your order reaches you quickly and in perfect condition. Here is all the information you need.
⏱ Processing Time
Your order is shipped the same day your payment is received, Monday to Friday until 1:00 PM (excluding weekends and public holidays). A shipping confirmation email is automatically sent to you with your tracking number.
🏷 Free Delivery
- On orders of €60 or more — Mondial Relay, for mainland France, Belgium, and Luxembourg.
- On orders of €150 or more — Colissimo, for French overseas territories (DOM/TOM).
📦 Shipping Rates
| Destination | Delivery Method | Estimated Time | Rate |
|---|---|---|---|
| Mainland France | Tracked Letter (Lettre suivie) | 2 to 3 days | €3.90 |
| Pickup Point — Mondial Relay | 3 to 4 days | €3.99 | |
| Home delivery without signature — Mondial Relay | 3 to 4 days | €5.50 | |
| Home delivery without signature — Colissimo | 2 days | €6.90 | |
| Home delivery with signature — Colissimo | 2 days | €7.90 | |
| Pickup Point — Chronopost | 1 to 2 days | €8.50 | |
| DOM (French Overseas Departments) | Colissimo | 5 to 7 days | €14.90 |
| TOM (French Overseas Territories) | Colissimo | 5 to 7 days | €18.00 |
| Europe | Colissimo | 3 to 8 days | €8.90 |
| Pickup Point — Mondial Relay | 3 to 6 days | €4.90 |
Shipping costs are calculated based on the chosen carrier and your delivery address. For certain international and overseas destinations, a price adjustment based on volumetric weight may be applied.
📍 Free Local Pickup
You can pick up your order directly at our address:
10 les Sèves, 89500 Bussy-le-Repos
We will contact you by phone as soon as your order is ready.
🔄 Returns & Refunds
Your satisfaction is our priority. You have 14 days after receiving your order to exercise your right of withdrawal. The item must be returned new, complete, and in its original packaging, after prior agreement from our customer service.
Returns must be made via Tracked Letter or Colissimo.
📞 Customer Service
Have a question about your order? Our team is at your disposal:
Tel: 06 66 14 12 72 (call / SMS)
Email: contact@fth-diffusion.fr
⚠️ Delivery times are provided as an estimate and may vary according to carrier conditions (high volume, weather, strikes, etc.). Bijouxmode cannot be held responsible for transport-related delays.
Returns and Refunds
Back:
Satisfied or your money back
You can change your mind up to 14 days after receiving your order. The item must be new, complete, and in its original packaging.
The return must be made by Tracked letter or Colissimo after agreement from customer service.
Customer Service:
Tel.: 06 07 30 30 75
After-sales service
- Did you make a mistake in your package?
- The item does not meet your expectations?
- Did the item arrive damaged?
You have 14 days to make your claim.
The item must be new, complete, in its original packaging.
The return must be made in TRACKED MODE only after agreement from customer service.
After-sales service only by email (below).
Please provide your contact details and comments, we will respond within 24 hours maximum.