Information
Delivery
Delivery at Bijouxmode
Free on-site pickup: 10 les Sèves, 89500 Bussy-le-Repos. We'll call you as soon as your order is ready.
Shipping: Your order is shipped within 24 hours upon receipt of your payment in tracked mode .
Shipping rates:
| France | Letter tracking >10€ | 2.90€ |
| Mondial Relay | 4.50€ | |
| Colissimo without signature | 5.90€ | |
| Colissimo with signature | 7.90€ | |
|
1-day relay point (Chronopost) |
8.50€ | |
| Dom | Colissimo | 14.90€ |
| Tom | Colissimo | 18.00€ |
| Europe | Colissimo | 8.90€ |
| Mondial Relay | 4.90€ |
Mondial Relay: Free shipping from €60 for all deliveries to mainland France, Belgium, and Luxembourg.
Your delivery costs are calculated based on your choice of carrier and your delivery address.
For certain international and overseas destinations, the price is based on volumetric weight and a price adjustment may be requested.
The delivery times displayed on the delivery page are communicated to us by the carriers.
When the order is shipped, the tracking number is sent to you by email to allow you to send your package to the websites of the relevant carrier providers.
Delivery:
We ship the day we receive your payment (excluding weekends and public holidays). until 1 p.m.
A shipping confirmation email will be automatically sent to you with a number to track the progress of your package.
Back:
Satisfied or your money back
You can change your mind up to 14 days after receiving your order. The item must be new, complete, and in its original packaging.
The return must be made by Tracked letter or Colissimo after agreement from customer service.
Customer Service:
Tel.: 06 07 30 30 75
Payment method
Your secure online purchase
Purchases made on our site are secured by the Crédit Agricole e-transaction system or Paypal. All information exchanged to process the payment (16-digit card number, expiration date, visual cryptogram) is encrypted using SSL protocol. This data cannot be detected, intercepted, or used by third parties. It is also not stored on our computer systems.
Bank card
1- After filling their shopping cart, the Internet user clicks on one of the payment methods offered by the merchant's website (using the e-transactions kit). The Internet user is automatically connected to the e-transactions payment server, which asks for their bank details so that they can make an authorization request to their bank. The required data are:
- Card number
- Expiration date
- Visual cryptogram
(the last 3 digits of the number on the back of the card)
2- Upon receipt of the authorization response, e-transactions simultaneously sends a response to the merchant server as well as a receipt.
3- The e-transactions server sends the transaction for bank remittance (merchant credit and Internet user debit).
4- Exchanges between e-transactions and the Internet user (2 and 3) are encrypted. Only the e-transactions server knows the Internet user's bank card number.
When you make an online payment on our website by credit card, you are asked to enter an additional authentication code. This verification code is called a "SecureCode."
What is SecureCode?
SecureCode is part of the 3DSecure system, called "Verified by Visa" at Visa and "SecureCode" at Mastercard. Most major banks have implemented this system to enhance the security of your online purchases. It protects you against potential fraudulent use of your card on merchant sites.
It allows you to authenticate yourself and confirm your identity; at the time of payment,a code is sent to you by your bank on your mobile phone.
If you do not receive the code, contact your bank.
Paypal account
PayPal, the undisputed leader in online payments, allows buyers and sellers to send and receive payments online. PayPal has over 100 million accounts in 190 countries and regions worldwide. It is accepted by merchants everywhere, both on and off eBay.
Is this a secure service?
PayPal helps protect your credit card information with industry-leading security and fraud prevention systems. When you use PayPal, your financial information is never shared with the merchant.
Bank transfer
You will receive our bank details by email after validation of your order.
Instruct your bank to make the transfer, indicating our bank details and your transaction reference.
Your purchases will be shipped to you the same day after we receive confirmation of your transfer from our bank.
Returns and Refunds
Back:
Satisfied or your money back
You can change your mind up to 14 days after receiving your order. The item must be new, complete, and in its original packaging.
The return must be made by Tracked letter or Colissimo after agreement from customer service.
Customer Service:
Tel.: 06 07 30 30 75
After-sales service
- Did you make a mistake in your package?
- The item does not meet your expectations?
- Did the item arrive damaged?
You have 14 days to make your claim.
The item must be new, complete, in its original packaging.
The return must be made in TRACKED MODE only after agreement from customer service.
After-sales service only by email (below).
Please provide your contact details and comments, we will respond within 24 hours maximum.